The Complete Guide to Japanese Drugstores: How to Ask for Popular Items

Japanese drugstores (ドラッグストア - doraggusutoa) are a paradise for travelers. They're packed with not only medicine but also high-quality cosmetics, skincare products, snacks, and daily necessities, often at great prices. For many tourists, a trip to a Japanese drugstore is a key part of their shopping itinerary.

However, with aisles packed with unfamiliar products and packaging entirely in Japanese, finding what you need can be a challenge. While you can spend hours browsing, knowing how to ask for specific items can save you a lot of time.

This guide will give you the essential phrases to find popular items like cold medicine, pain relievers, and famous Japanese beauty products, so you can navigate the drugstore like a pro.


1. The Basic "Where Is...?" Phrase

This is the most important pattern. You can use it to ask for almost anything. Simply find a staff member (店員 - ten'in) and ask:

The Key Question:

すみません、[Item] はどこですか?

(Sumimasen, [Item] wa doko desu ka?)

"Excuse me, where is the [Item]?"

Now, let's learn the Japanese words for popular drugstore items to fill in the blank.

2. Asking for Common Medicines

When you're feeling unwell, you don't want to be guessing. Here are the terms for common remedies.

Item Japanese Romaji
Medicine (in general) Kusuri
Cold medicine 風邪薬 Kazegusuri
Pain reliever 痛み止め Itamidome
Stomach medicine 胃薬 Igusuri
Eye drops 目薬 Megusuri
Band-Aids 絆創膏 Bansōkō

Example conversation:

すみません、風邪薬はどこですか?

(Sumimasen, kazegusuri wa doko desu ka?)

"Excuse me, where is the cold medicine?"

3. Finding Cosmetics and Skincare

"J-Beauty" is world-famous. Here's how to find some popular items.

Item Japanese Romaji
Cosmetics 化粧品 Keshōhin
Sunscreen 日焼け止め Hiyakedome
Face wash 洗顔料 Senganryō
Face mask / sheet mask フェイスマスク / パック Feisu masuku / Pakku

4. If You Can't Say It, Show It!

Don't worry if you can't remember or pronounce the words. Technology is your friend!

💡 Pro Tip:

Find a picture of the product you want on your phone. Then, show it to a staff member and ask:

You (showing phone): すみません、これはありますか?

(Sumimasen, kore wa arimasu ka?)

"Excuse me, do you have this?"

This is a foolproof method that works every time!

Conclusion

Japanese drugstores are a highlight of any trip to Japan. Armed with these simple phrases—or just a picture on your phone—you can confidently find the products you're looking for. The staff are almost always kind and willing to help. Happy shopping!

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